Well, Blockbuster and I are no longer getting along.
The first irritation was more my fault and so I was a little more accepting - I let a gift card sit too long and they decided to wipe it clean. It's their policy - a well stated policy - but a policy that states that money is more important than the client relationship and trust. I through away my membership card on that one - so I'm already pretty much done. I figured that this was a personal decision - it was mostly my fault and so no sense to blog it....
However, this week, I was receiving 60 to 100 spams a minute for several hours from an email address that I only ever gave to Blockbuster. (Sometimes it's nice to have your own email server.) I know that Blockbuster is struggling to stay alive, but to sell email addresses is a very poor business decision.
I'm really liking the Netflix/XBox partnership that has begun this month. The only struggle is value - obviously we don't rent that many movies....
Showing posts with label trust. Show all posts
Showing posts with label trust. Show all posts
Saturday, September 20, 2008
Wednesday, September 20, 2006
I miss being trusted
I used to use cash at the gas station. It doesn't make sense to me that I can't use cash because "some other guy" likes to drive off without paying.
I have used the same gas station for almost a year now because it was the only gas station that would still trust me enough to take cash - but they no longer trust me either. I was a faithful customer. Every Monday after school. But to them, I am no exception. Apparently I was baiting the system so that one day when my tank was EXTREMELY empty, I would just fill it and run.
They think that if I pay first, it is no different than if I pay after. But, if they are not going to trust me with their fuel, why should I trust them with my change? Oh, that's right - I am the villanous customer and they are the upstanding corporate American representatives.
Perhaps I should commit a crime. It seems as though the American Courtroom is the only place where I am innocent until proven guilty. It would be nice to feel trusted once more.
I have used the same gas station for almost a year now because it was the only gas station that would still trust me enough to take cash - but they no longer trust me either. I was a faithful customer. Every Monday after school. But to them, I am no exception. Apparently I was baiting the system so that one day when my tank was EXTREMELY empty, I would just fill it and run.
They think that if I pay first, it is no different than if I pay after. But, if they are not going to trust me with their fuel, why should I trust them with my change? Oh, that's right - I am the villanous customer and they are the upstanding corporate American representatives.
Perhaps I should commit a crime. It seems as though the American Courtroom is the only place where I am innocent until proven guilty. It would be nice to feel trusted once more.
Labels:
frustration,
trust
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